Process
| No. | Step | Notes |
|---|---|---|
| 1 | Please select the corresponding application form according to the items to be tested in your samples, and fill in the relevant information of the samples completely and clearly. | The electronic file of the application can be accessed in the following ways: Customer Centre - Application Form Download - Download Application Form Electronic File 2.Contact us for an application form 3.By Email：hhsspp890@163.com to get Request Form |
| 2 | Please send the completed application form, business card of the contact person and samples together with the courier or send to SETEC. | 1.If the samples are couriered to our company, please leave your contact information and the name and contact information of our business or customer service personnel on the courier slip. 2.Select appropriate packaging for the samples to avoid contamination, confusion or leakage of the samples during the courier process; 3.Please be sure to provide sufficient sample size to avoid delaying your test cycle; if you are not sure about the calculation of sample size, please contact our sales or customer service staff; 4.In order to shorten the courier time, it is recommended that you use SF Express (contact phone number 4008111111) |
| 3 | We will notify you when we receive the samples; we will also make a quotation and send it to you by fax or email. | If you do not receive a telephone contact or quotation after your sample has been sent, please contact the recipient of the sample courier order; |
| 4 | We start arranging tests after receiving your confirmed quotation and payment; | 1.In order to avoid delaying your test cycle, please sign back and arrange payment as soon as possible after receiving our quotation.；Fax：+86-757-25511087 Phone：+86-757-25511091 2.Upon receipt of your signed quotation and proof of payment, we will start to arrange for testing.； 3.Our company will start to arrange the test according to your application form information, quotation and the information confirmed by both parties.； 4.If you need to know the progress and changes of the samples during the testing process, please contact our customer service staff in time.； |
| 5 | WorldTest will issue the test report according to the agreement and fax or send the electronic file first, at the same time, the original copy and the fee voucher will be couriered to you. | 1.Upon receipt of your payment voucher, we will courier a copy of the report and the fee leather to you according to the information provided in your application form or quotation.； 2.If you need to enquire about the delivery of your report, please contact the person involved in the quotation or customer service directly.； 3.If you have any questions after receiving our report, please contact our customer service staff directly, or contact us by email.:Email: service@shicelab.com |
